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Hi,
sdm_download tag works fine but when I use sdm_hidden_download I get file_exists(‘/wp-content…’) errors regardless of what config settings I try.
Bought and downloaded today.
Please advise.
Thanks.
Just to confirm, is the file uploaded to your website or are you using a file from an external server/site?
Hi. Thanks for getting back to me.
The file is uploaded to the media library on the wordpress install (local).
The full error is:
Error on file_exists(‘/wp-content/uploads/2019/07/[filename].pdf’)
This is the correct path to the file (if I append it to my root domain it downloads fine).
For the Automatic URL Conversion Preference setting I have tried all 3 options – Absolute, Relative and Do not convert, but the result is exactly the same error message.
We’d like to take a further look at this for you. Can you please use the contact form to get in touch with the support team.
Looks like you were using a relative URL value in the download URL field (that is not correct). You need to use the FULL URL of the download item in our plugin’s configuration.
Thanks – I can confirm that’s now working!
Is there any way I can use variables like {PROTOCOL} and {HOST} or similar to have the plugin look at the request URL and fill-in the detail? Or better still have the plugin just accept root-based relative paths (starting with ‘/’) and prepend the protocol and host as needed at runtime?
It’s generally considered bad form to hard-code full paths to on-server resources as it will cause lots of broken functionality should the site move to a new domain or http/https access change.
Thanks,
TimYes, you can use Absolute path of the download when using the hidden downloads addon. That will work fine too.
Hi,
That’s not quite what I meant. What I was saying it that it should accept relative URLs really, in case the site gets moved to a different domain etc.
Thanks for your help
TimWhen you use the Select File button to choose a file from the media library, it always inserts a relative URL, not an absolute one.
Does it really make sense that we have to manually add ‘https://mysite.com/’ in front every time?
Thanks,
TimNo, it is not supposed to insert a relative URL. That is likely a configuration issue in your WP install somewhere. By default, the media library is supposed to insert the full URL of the file.
In the media inserter, do you see a button called “Select File URL” or something like that? What version of WordPress are you using?
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