[Support request] Not getting document title in email notification

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This topic has 1 reply, 1 voice, and was last updated 1 year, 8 months ago by epete.

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October 24, 2023 at 1:19 pm #2101

epete
Participant

Even though I’m using the following, in the email notification the {download_title} is blank at times.

“Someone downloaded {download_title}.”

October 25, 2023 at 11:33 pm #2102

epete
Participant

Here’s what’s happening. I have two download buttons on the same page, one on the top and one on the bottom. Hitting either one causes 2 emails to be sent – one with the document title, and one with a blank title. AND, I do have different button IDs on each of them.
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