Squeeze form not working after the plugin update

[divya.nair]

Hi,

My download squeeze form not working after i update the plugin yesterday.
Can you please advise?

Thanks
Divya Nair

[admin]

Did you update the main plugin or just the squeeze form? Can you please make sure that both the main plugin and the squeeze form addon is updated. Then empty your cache.

Do you get any particular error? If you do, what is the error message?

[divya.nair]

Hi,

updated the squeeze form only. No i am not getting any error but the squeeze form is not showing when i click download button

Thanks
Divya Nair

[divya.nair]

Page URL: bridgesandpathways.org.au/fibromyalgia-resource-downlaods/

[admin]

Thank you. The plugin looks to be upto date so that is good.

I am not seeing any squeeze form shortcode on that page. I am only seeing the normal download now button shortcode there.

Which shortcode from the following page are you using?

Squeeze Form Addon for Simple Download Monitor

Copy and paste the shortcode that you are using so I can inspect the shortcode you are using.

[divya.nair]

[sdm_show_dl_from_category category_slug=”fibro-assessment-tools” fancy=”2″]

[divya.nair]

i found the category slug stopped working after the update.

[sdm_show_dl_from_category category_slug=”test” fancy=”2″]

But it works if i add individual files
[sdm-squeeze-form id=”210″ fancy=”4″ button_text=”Download Now”]

You can test the code here if you edit the page with elementor
bridgesandpathways.org.au/test

[admin]

Both of them are showing an output to me (both shortcodes). So it looks okay to me. You will need to specify a thumbnail image for the download item if you want the fancy 2 to show the item nicely (as shown in our example).

[divya.nair]

I am not sure if you get what i am talking about. I am looking to achieve this using the squeeze form addon and it was working before the update.

Displaying All Downloads from a Particular Category

On the below page, It is not showing the squeeze form when i click the Download Now button it is straight away opening the link with out asking the name and email address:bridgesandpathways.org.au/test/

Hope i made it clear

[admin]

The squeeze form and the other shortcode are TWO complete different things. The purchase is different for those two different features.

The squeeze form ONLY does the squeeze form with the shortcode given here:

Squeeze Form Addon for Simple Download Monitor

The squeeze form won’t do anything other than what is explained in the above page. So the squeeze form shortcodes will need to be put on that page.

The category shortcode you are referencing is a different shortcode for download now buttons only (not squeeze form). So I don’t think it will do what you are after maybe.

[divya.nair]

No it was working fine for me before i did the plugin updates.

[admin]

Did you do any customization (like added some custom code to the plugin)? That custom code may have gotten deleted? The squeeze form addon never did anything with the following shortcode:

[sdm_show_dl_from_category category_slug=”test” fancy=”2″]

[divya.nair]

No, I haven’t added any custom code. This is weird it was working for me before the update.

[Author]

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