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There are a lot of plugins and themes out there. Not all of them are coded nicely. Some of them may have JavaScript or other errors that can create a conflict. Also, some plugins maybe doing something that contradicts with what our plugin is trying to do.
So it is a good idea to test for plugin and theme conflicts to make sure there is no conflict in your site.
Plugin Conflict Test
- Temporarily deactivate ALL the plugins except the Simple Download Monitor Plugin.
- Temporarily deactivate ALL addons/extensions also (if you are using any).
- Test to see if the plugin behaves how it is suppose to.
- If it works correctly when you deactivate the plugins then that means you have a plugin conflict.
- Activate your plugins one by one to see which one causes the issue.
- Report the problem to the developer of that plugin.
- You can also post the issue on our forum with the findings of your plugin test.
Theme Conflict Test
- Temporarily switch the theme to any of the default WordPress themes (twenty nineteen, twenty eighteen, twenty sixteen etc.)
- Test the plugin behavior.
- If it works correctly with the default WordPress theme then you have a theme conflict.
- Report the problem to the developer of that theme.
The following plugin is know to have conflicts with Our Simple Download Monitor:
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