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Some mobile devices do not let you download some file types (it is a restriction in that device). What kind of file types are you talking about here? Can you download that same file in that devices without the plugin?April 2, 2019 at 4:48 am in reply to: Title and "Download Now" being added to Description in Beaver Builder query. #1039
I am not sure about this. Which shortcode of our plugin are you using?
This has been fixed. Please upgrade to the new version.March 9, 2019 at 3:07 pm in reply to: Squeeze Form: Download Item Not Showing in Select Field #1032
This has now been fixed. Please upgrade to the new version.March 7, 2019 at 5:51 am in reply to: Squeeze Form: Download Item Not Showing in Select Field #1031
We will investigate this and apply a fix. Please copy and paste the shortcode in your post/page in the meantime.
Below is the shortcode that you can use. Replace 123 with the actual download ID of your site:
[sdm-squeeze-form id="123" fancy="0" button_text="Download Now"]
Thank you. Looks like there is a little bug with that. We will fix it soon.
We will try to add it in the next release of the plugin.
Do you have the PHP Dispatch option enabled by any chance? If you do, what happens if you disable that?January 14, 2019 at 2:26 am in reply to: String "Enter Password to Download:" not translatable? #985
Yes, feel free to complete the translation in your language. You can also send us the updated language file and we will include it in the plugin.January 12, 2019 at 12:55 am in reply to: String "Enter Password to Download:" not translatable? #982
The “Enter Password to Download:” string is definitely translatable.
The string is on line number 978 of the POT file (simple-download-monitor.pot)
We don’t have the specific option at the moment. If I see more interest for it, I can create a new template that offers this option.
What is the PHP memory limit on this site? If the site has a very low PHP RAM memory limit but the file you are trying to dispatch is too large, then PHP will fail to dispatch it.
It puts a link for you in the top of that screen. Look for a message like the following after you click on the “export” button:
Log entries exported! Click on the following link to download the file.
We don’t have an option for that unfortunately. I have added it to our to do list.