Forum Replies Created
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April 10, 2019 at 4:44 am in reply to: Squeeze Form: Download Item Not Showing in Select Field #1054
admin
KeymasterFor the 500 error, you need to ask your hosting provider to look at the server log and give you the details. If you give us the actual error from the server log, I will be able to provide more help.
What changes did you make to the site when you started to see this error?
The update was for the main simple download monitor plugin. If your plugin version is v3.7.4.2 or higher then you are fine:
admin
KeymasterWhat do you mean by the default page settings?
admin
KeymasterYou should be able to make the box smaller using a bit of CSS tweak. Please share a link to the page where you have it so I can inspect it. Are you familiar with applying CSS tweaks?
Do you want the width to be smaller or the height or both?
admin
KeymasterSome mobile devices do not let you download some file types (it is a restriction in that device). What kind of file types are you talking about here? Can you download that same file in that devices without the plugin?
April 2, 2019 at 4:48 am in reply to: Title and "Download Now" being added to Description in Beaver Builder query. #1039admin
KeymasterI am not sure about this. Which shortcode of our plugin are you using?
admin
KeymasterThis has been fixed. Please upgrade to the new version.
admin
KeymasterThis has now been fixed. Please upgrade to the new version.
admin
KeymasterWe will investigate this and apply a fix. Please copy and paste the shortcode in your post/page in the meantime.
Below is the shortcode that you can use. Replace 123 with the actual download ID of your site:
[sdm-squeeze-form id="123" fancy="0" button_text="Download Now"]
admin
KeymasterThank you. Looks like there is a little bug with that. We will fix it soon.
admin
KeymasterWe have added a shortcode for it in the plugin:
admin
KeymasterWe will try to add it in the next release of the plugin.
admin
KeymasterDo you have the PHP Dispatch option enabled by any chance? If you do, what happens if you disable that?
January 14, 2019 at 2:26 am in reply to: String "Enter Password to Download:" not translatable? #985admin
KeymasterYes, feel free to complete the translation in your language. You can also send us the updated language file and we will include it in the plugin.
January 12, 2019 at 12:55 am in reply to: String "Enter Password to Download:" not translatable? #982admin
KeymasterThe “Enter Password to Download:” string is definitely translatable.
The string is on line number 978 of the POT file (simple-download-monitor.pot)
admin
KeymasterWe don’t have the specific option at the moment. If I see more interest for it, I can create a new template that offers this option.
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