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admin
KeymasterThe sidebar is controlled by your theme. If you do the following theme test, you will see how the sidebar behavior changes with the theme change:
Test for Plugin and Theme Conflict Before Posting an Issue or a Bug
So you will need to ask your theme developer as to how the sidebar can be hidden.
Normally, you maybe able to edit the “single post” template of your theme and customize it for the downloads custom post type.
The other option is to put your download item on a page that you create. So you create a landing page then embed the download item there. That way you will be able to have more customization control on that landing page. The following documentation explains how you can use a shortcode to embed a download item on any page that you create:
admin
KeymasterDeliver the downloads by email is the option to use for this.
The double opt-in is for Mailchimp signup. That won’t really help if you are letting them download just after entering the info.
admin
KeymasterWe have made a change in the plugin to accept this character in the download URL field. That should resolve this.
admin
KeymasterLet me investigate this a little more and get back to you.
admin
KeymasterThis is actually done for security. Can you rename your files to not have “empty space” characters? Empty space character (which gets converted to % symbol) is actually not a valid character for the URL.
It is okay to have spaces in the file name on your computer (Example: My eBook.zip) but remember when you upload it on the server it becomes a URL and a proper URL should not have spaces.
For example, the following is a good URL:
http://www.example.com/my-ebook.zip
Where as the following is not a good URL since it contains empty space character:
http://www.example.com/my eBook.zip
admin
KeymasterHi Rupert, Please post the URL of the page where you have the squeeze form so I can inspect the HTML code. Then I should be able to give the necessary CSS tweak for what you requested.
admin
KeymasterThis is now possible to do with the following shortcode.
Example Usage: the following shortcode will display all downloads that belong to category ID 5 or category ID 6
[sdm_show_dl_from_category category_slug="5,6" fancy="1"]
admin
KeymasterThe last update shouldn’t affect downloads. I just checked my woocomemrce downloads on a site that uses this plugin and the downloads are working fine for me.
Maybe the file has been deleted for this product? Do a test by creating a new product with a simple download that you can test to isolate if the issue is coming from another factor or not.
admin
KeymasterThat all looks fine to me. I don’t see anything wrong from the outside. I will try to check your configuration inside the plugin to see if I can spot anything. I will send you an email for it.
admin
KeymasterThat’s strange. What is the full shortocde that you are using on that page? And what URL value have you entered in the “After Download Redirect” field?
admin
KeymasterIs there JavaScript errors on this site that is preventing the hidden downloads addon from working?
Post the URL of the page where you have the download button so I can inspect it and check if there are any JS errors on the page.
admin
KeymasterThis is going to be a conflict related issue. You have something on this site that is getting stuck and re-submitting the squeeze form submission multiple times which is causing this.
The following test may help you identify where it is coming from:
Test for Plugin and Theme Conflict Before Posting an Issue or a Bug
June 10, 2021 at 1:40 am in reply to: Simple download monitor email notification addon – cron job – who belongs to #1816admin
KeymasterWe don’t have any cron job with the following name. Where is that coming from?
puc_cron_check_updates-sdm-download-email-notification
This is something that is coming from a different plugin or customization that you have applied in the past.
May 6, 2021 at 12:20 am in reply to: Can’t download the names and email addresses of all squeeze form submissions #1812admin
KeymasterI have added a new feature in the Squeeze Form addon that can be used to export all the submissions data to a CSV file in one go.
Update the squeeze form addon to the new version (v2). Then go to the squeeze form submissions menu and scroll to the bottom of that page. You will see the following option:
Export All Submissions Data to a CSV File
Using that option will create a file on the server that you can download by right clicking on the file’s URL and saving it (the file’s URL is displayed at the top after you use the option).
May 5, 2021 at 3:07 am in reply to: Can’t download the names and email addresses of all squeeze form submissions #1805admin
KeymasterDoes this happen when you select a bunch of records from the submissions and then use the bulk export to CSV option? Instead of a CSV file, you get an error?
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