Forum Replies Created
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AuthorPosts
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admin
KeymasterLooks like you are using W3 Cache plugin. So definitely try to empty the cache first then check it again.
admin
KeymasterTry the following CSS tweak:
.sdm_sf_tpl_0_form {
background-color: #b2b2b2;
border-color: #b2b2b2;
}You can add this custom CSS code in the following interface of your site:
Appearance -> Customize -> Additional CSS
admin
KeymasterWhat color do you want to change it to? I can then give you the necessary CSS tweaks for it.
admin
KeymasterDid you do any customization (like added some custom code to the plugin)? That custom code may have gotten deleted? The squeeze form addon never did anything with the following shortcode:
[sdm_show_dl_from_category category_slug=”test” fancy=”2″]
admin
KeymasterThat is weird. Can you please deactivate and delete the plugin and then re-download and activate it?
You won’t lose any data that you have saved within this plugin. So it is safe to delete and re-add the plugin.
admin
KeymasterThe squeeze form and the other shortcode are TWO complete different things. The purchase is different for those two different features.
The squeeze form ONLY does the squeeze form with the shortcode given here:
The squeeze form won’t do anything other than what is explained in the above page. So the squeeze form shortcodes will need to be put on that page.
The category shortcode you are referencing is a different shortcode for download now buttons only (not squeeze form). So I don’t think it will do what you are after maybe.
admin
KeymasterBoth of them are showing an output to me (both shortcodes). So it looks okay to me. You will need to specify a thumbnail image for the download item if you want the fancy 2 to show the item nicely (as shown in our example).
admin
KeymasterThank you. The plugin looks to be upto date so that is good.
I am not seeing any squeeze form shortcode on that page. I am only seeing the normal download now button shortcode there.
Which shortcode from the following page are you using?
Copy and paste the shortcode that you are using so I can inspect the shortcode you are using.
admin
KeymasterDid you update the main plugin or just the squeeze form? Can you please make sure that both the main plugin and the squeeze form addon is updated. Then empty your cache.
Do you get any particular error? If you do, what is the error message?
admin
KeymasterDo you have some entries selected from the list when you are clicking the bulk action operation?
Check a few entries then click on the bulk operation to see if that works better.
admin
KeymasterEdit the download item, and check the “PHP Dispatch” section. Is the PHP Dispatch enabled? If not, try enabling it. It will hide the true location of the download item.
admin
KeymasterYou can pick the CSS classes and insert CSS to make some customization. The following basic tutorial maybe helpful in understanding how this process works:
How to Use Firebug to Modify Your WordPress Site’s CSS (Video Tutorial)
If you tell me what specific things you want to tweak, I maybe able to give you some sample CSS for it.
admin
KeymasterWe have just done another couple of tests with the following configuration:
WordPress Version: latest
Simple Download Monitor Version: latest
PHP Version: 7.3.8
Download File: A PDF file
Device: iPhone X and iPhone XS
Browser: Chrome and safariThe PDF file opened fine in the browser.
admin
KeymasterI have done tests with iPhone X (with chrome browser) and the file download works fine. After the squeeze form is submitted, it asks if the file should be downloaded or viewed. If I select “view” then it shows the image file in the browser. I am not sure what else could be affecting this on your site.
admin
KeymasterTry the following feature of the squeeze form addon.
Go to “Squeeze Form -> Settings” then check the following checkbox:
Deliver the Download via Email
Does that work better when the link is sent to the email and the user downloads it by clicking on that URL from the email?
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