[admin]

We have just done another couple of tests with the following configuration:

WordPress Version: latest
Simple Download Monitor Version: latest
PHP Version: 7.3.8
Download File: A PDF file
Device: iPhone X and iPhone XS
Browser: Chrome and safari

The PDF file opened fine in the browser.

[admin]

I have done tests with iPhone X (with chrome browser) and the file download works fine. After the squeeze form is submitted, it asks if the file should be downloaded or viewed. If I select “view” then it shows the image file in the browser. I am not sure what else could be affecting this on your site.

[admin]

Try the following feature of the squeeze form addon.

Go to “Squeeze Form -> Settings” then check the following checkbox:

Deliver the Download via Email

Does that work better when the link is sent to the email and the user downloads it by clicking on that URL from the email?

[admin]

Have you enabled any of the following mentioned option that maybe forcing the file to download?

How to Force a File to Download

Do you have any modifications done to your .htaccess file of the site where new directives have been added to force download?

[admin]

Please check the following page. You should be able to renew from there:

SDM Renewal Payment

Let me know if you face an issue with that.

[admin]

Try the following CSS tweak. You can add this CSS tweak from the Appearance -> Customize -> Additional CSS interface of your site.

The following to make the submit button’s text uppercase and change the background color:

.sdm_sf_tpl_1_form .sdm_squeeze_submit{
text-transform: uppercase;
background-color: #006ec7 !important;
}

The following to change the form’s background color:

.sdm_sf_tpl_1_form {
background-color: #f16824 !important;
border: 1px solid #f16824 !important;
}

[admin]

Some of those can be done by applying CSS tweaks. Give me the URL of the page where you have the squeeze form and which section’s color you want to change then I can show inspect it and give you an answer.

[admin]

Hi, Can you please update the squeeze form addon to v1.9.1? That should fix the issue.

If you can’t update from your plugins menu then you can delete the currently installed copy of the squeeze form addon from your wp install then download a fresh new copy from our site and use it.

My Downloads

You won’t lose any data (already captured data) in this process.

[admin]

You should be able to upgrade from the plugins menu of your admin dashboard.

[admin]

Just to confirm, You are using our following simple download monitor plugin correct?

Simple Download Monitor

If you have installed a different download management type plugin then it won’t work with our addon.

[admin]

I replied to your post in our other forum. Please post the URL of the page so I can inspect the button and the CSS.

[admin]

I have added the following checkbox in the settings menu of the plugin to make the name field an “optional” field:

Make Name Field Not-Required

[admin]

Do you want to completely hide the name field from the squeeze download form? Or do you want to just remove the requirement for a value in the name field but keep the field there?

[admin]

The name and email fields are required at the moment. I will add an option in the next version to not require the name field.

[admin]

No, it is not supposed to insert a relative URL. That is likely a configuration issue in your WP install somewhere. By default, the media library is supposed to insert the full URL of the file.

In the media inserter, do you see a button called “Select File URL” or something like that? What version of WordPress are you using?

[Author]

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