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I downloaded the Download Monitor plug-in, then bought the Email Lock, installed them both, created a PDF download and a page in WordPress. It wasn’t working, so I contacted you and was given this code to use in the meantime: [sdm-squeeze-form id=”123″ fancy=”0″ button_text=”Download Now”] Now the contact form displays on my page. But when I submit a name and valid email into the form, I get an error page that says: “This page isn’t working. [my URL] is currently unable to handle this request. HTTP ERROR 500.” I went back into the Admin page on my site and clicked the All Downloads icon to make sure my selected download was OK. However, I now get an error page that says: “500 Server Error A misconfiguration on the server caused a hiccup. Check the server logs, fix the problem, then try again. I don’t know where or how to check the server logs or fix the problem. But I can’t access my downloads at all. Finally, regarding the first issue with them Download Monitor and Email Lock, you recently sent me this message: “This has now been fixed. Please upgrade to the new version. Post Link: https://simple-download-monitor.com/forums/topic/squeeze-form-download-item-not-showing-in-select-field/#post-1032” I don’t know if that upgrade instruction refers to the free Download Monitor or the purchased Email Lock. I also can’t find a way to upgrade either of them. Please help asap! I’m trying to post my latest site and can’t do it with these issues unresolved. Thanks a lot!
Sure! FYI, I’m using the Story Template by Pexeto.
Here’s the link to a page I created that displays 4 screen shots: 2 for the Download page, and 2 for the page that displays the download:
rhetoriopresentation.com/squeezeform-not-finding-downloads/
Please let me know what you find out.
Thanks so much!
