[chanel]

Hi,

I have tested the latest version and this feature on my own site and this is working fine. It seems that something is going wrong on your site specifically.

Please create an entire new download then add your download to that and then try and password protect it. Then does it work correctly?

– Chanel

[chanel]

Hi,

You will need to use CSS to achieve this.

If you know how to apply CSS please take a look at the documentation below:

CSS Tweaks for the Simple Download Monitor Plugin

There is a section with the coding needed for colored download buttons.

– Chanel

[chanel]

Hi,

I have tested this feature on my own test site and had no issues.

I have come to the conclusion that a plugin conflict is occurring and resulting in the failure message.

Please temporarily deactivate all other plugins and then test the functionality of this plugin feature. Let me know how you go.

– Chanel

[chanel]

Hi Andrew,

Which membership plugin are you integrating with? Or are you using standard WP Users.
This will hopefully give us some insight into the problem occurring on your site.

– Chanel

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