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That is very strange. You do not see a field name “File Thumbnail”? That field is just below the “Downloadable File” field.
This addon can download the file even if you put it outside the public_html directory. So if you put it above that folder and specify the path of the file (example: /home/your_account/downloads/my-file.pdf), the addone will be able to download it. Visitors cannot browser to that file because it is outside the “public_html” folder.
Alternatively, you can put a no-index in your “uploads” folder where you will be putting your files. That will prevent any search engines from indexing that file.
You can also put all your secret files in one particular folder and put a .htaccess file in that folder so outside world can’t access it. The plugin can download it from the server.
Regarding the shortcode not working, can I see the page where you have it so I can inspect it?
This one is a site specific issue. If the code that you are using now is working then that’s totally fine.
For the 500 error, you need to ask your hosting provider to look at the server log and give you the details. If you give us the actual error from the server log, I will be able to provide more help.
What changes did you make to the site when you started to see this error?
The update was for the main simple download monitor plugin. If your plugin version is v3.7.4.2 or higher then you are fine:
You should be able to make the box smaller using a bit of CSS tweak. Please share a link to the page where you have it so I can inspect it. Are you familiar with applying CSS tweaks?
Do you want the width to be smaller or the height or both?
Some mobile devices do not let you download some file types (it is a restriction in that device). What kind of file types are you talking about here? Can you download that same file in that devices without the plugin?
We will investigate this and apply a fix. Please copy and paste the shortcode in your post/page in the meantime.
Below is the shortcode that you can use. Replace 123 with the actual download ID of your site:
[sdm-squeeze-form id="123" fancy="0" button_text="Download Now"]We have added a shortcode for it in the plugin:
