[admin]

Thank you. Looks like there is a little bug with that. We will fix it soon.

[admin]

We have added a shortcode for it in the plugin:

Displaying Downloads by Popularity

[admin]

We will try to add it in the next release of the plugin.

[admin]

Do you have the PHP Dispatch option enabled by any chance? If you do, what happens if you disable that?

[admin]

Yes, feel free to complete the translation in your language. You can also send us the updated language file and we will include it in the plugin.

[admin]

The “Enter Password to Download:” string is definitely translatable.

The string is on line number 978 of the POT file (simple-download-monitor.pot)

[admin]

We don’t have the specific option at the moment. If I see more interest for it, I can create a new template that offers this option.

[admin]

What is the PHP memory limit on this site? If the site has a very low PHP RAM memory limit but the file you are trying to dispatch is too large, then PHP will fail to dispatch it.

[admin]

It puts a link for you in the top of that screen. Look for a message like the following after you click on the “export” button:

Log entries exported! Click on the following link to download the file.

[admin]

We don’t have an option for that unfortunately. I have added it to our to do list.

[admin]

I would like to log into the site and take a look at the setup. Can you please fill in our contact form so we can get some login details?

[admin]

We have release a new version of the plugin that should solve this.

[admin]

Thank you. Your setup looks fine to me. PHP must be failing to dispatch the correct header on this site for some reason. I will take a look inside your site. Please use the contact form on the site to send me access to the site (if possible). It should help me troubleshoot this.

[admin]

The sample page you showed looks very strange. It doesn’t have any header or footer. This plugin outputs some JavaScript code in the header. If the header is not loaded then it may not work correctly. Can you use a standard default WordPress theme (some like the twenty seventeen theme from wordpress) then use the shortcode on a page and see if you see the same behavior?

[admin]

Let me look into this. Are you using the secure downloads addon or just the main plugin? If you are using the secure download addon then are you using the dropbox option or just uploading the PDF file directly to your site?

Can you share a link to the page where I can go and inspect the download button?

[Author]

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